Privacy Policy

Pacific Vantage Insurance Agency Inc.
Last updated: June 22, 2026

SMS Privacy Policy

Pacific Vantage Insurance Agency Inc. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, www.pacificvantageins.com. (“Website”), or interact with us in any other manner.

Information We Collect

We may collect the following types of information from you:

Personal Information: When you contact us through our Website, phone, or email, or request insurance services, we may collect personal information that you provide, including your full name, phone number, email address, mailing address, driver's license details, and coverage policy information.

Automatically Collected Information: When you visit our Website, we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect for the following purposes:

To Communicate with You: We use your contact information to respond to customer inquiries, provide status updates on insurance quotes, request documentation for policy underwriting, coordinate policy renewals, and assist with general customer service or claims.

Marketing and Promotional Communications: With your consent, we may use your information to send you coverage updates, policy review reminders, or promotional communications via email, phone, or text message. You can opt out of receiving these communications at any time.

Legal Compliance: We may use your information to comply with applicable state insurance regulations, statutory filing rules, or legal obligations.

Consent to Receive Text Messages

You are not required to consent to receiving text messages from Pacific Vantage Insurance Agency Inc.. By providing your phone number and opting in, you consent to receive text messages from Pacific Vantage Insurance Agency Inc. regarding customer inquiries, insurance quote status updates, policy underwriting documentation requests, policy renewals, and general customer service or claim questions. Message and data rates may apply. You can opt out of receiving text messages at any time by replying “STOP” to any text message you receive from us. Please note that opting out may limit our ability to communicate with you efficiently regarding active claims or urgent renewal deadlines.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or mobile phone number to any third party or affiliate for marketing or promotional purposes. We may share your information in the following circumstances:

Service Providers: We may share your information with insurance carriers, underwriting management platforms, rating systems, or IT service providers who perform operations on our behalf. These service providers are contractually obligated to protect your information and use it only for services they provide.

Legal Requirements: We may disclose your information if required by law, regulation, or legal process.

Data Security

We implement administrative, physical, and technical security measures to protect your personal and insurance information from unauthorized access, use, disclosure, alteration, or destruction.

Your Rights and Choices

Opting Out: You may opt out of receiving marketing or promotional communications from us by following the opt-out instructions provided or contacting us directly. If you opt out, we may still send you non-promotional communications related to active policies, claims, or ongoing business interactions.

Access and Update Information: You have the right to access, update, or correct your personal information by contacting us directly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Pacific Vantage Insurance Agency Inc.
Phone: 909-903-6431
Email: info@pacificvantageins.com
Website: www.pacificvantageins.com